Privacy Policy

Welcome to Bolstyr

A crypto subscription platform for content creators to connect their fans directly to their work. This updated Privacy Policy applies to creators and all users of our platform and is part of our (terms of use link).
By using our platform, you agree that your personal information that you provide directly to us, or that we collect through your use of the platform, may be transferred to and stored in the United States and handled as described in this Policy.

Information You Provide Through Your Account

This is information that you provide to us through text fields, such as your name, payment information, and benefits. The information we collect differs depending on if you make an account, become a member, or become a creator.

  • First and Last Name
  • Email Address
  • Username
  • Password
  • State and Country of Residence

You also have the option to add more information to your public profile, such as a location, social media links, and an about section, which we store along with any comments or messages you submit on Bolstyr.

Users is someone who joins Bolstyr’s membership platform to support a creator’s membership content.

We collect and process information about the creators you support, the level at which you support them, what benefits you receive and how often you support them. As a member, if you select a benefit tier with a physical benefit, then you will provide your shipping information, including phone number, so the creator or Bolstyr can ship you the benefit, or provide updates related to the shipment.

Creators

A creator is someone who creates and provides content for their subscribers through Bolstyr’s membership platform. To become a creator, you must create a page that describes what you are creating and any benefits you are offering.

Information Collected by Third Parties

Cookies

We may use Cookies on our website that collect information to allow us and third parties to understand your use of Bolstyr. Please see our (Cookie policy link) for more information on our use of cookies on Bolstyr.

Social Media Features and Widgets

We use social media features, including the Facebook Like button and widgets, such as the Share button or similar interactive mini-programs that run on Bolstyr. If you provide your social media information to us, we may use it to interact with you on these social networks. These features may collect your IP address and other personal data including which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on Bolstyr. Your interactions with these Features are governed by the privacy policy of the company providing it. For more information on the technologies used by these social networks, please refer to their specific privacy notices. We have provided links to the most used social networks below for easy reference:

  • Facebook: https://www.facebook.com/about/privacy/
  • Twitter: https://twitter.com/privacy
  • YouTube: https://policies.google.com/privacy
  • Instagram: https://help.instagram.com/155833707900388
  • Twitch: https://www.twitch.tv/p/legal/privacy-notice/

How We Use Your Information

We process your information to:

  • verify your identity to comply with US federal, state, and international laws
  • allow you to sign into your account
  • allow you to support a creator’s membership program on Bolstyr
  • process membership payments and payouts
  • send merchandise to your shipping address
  • send you emails relevant to your usage, as controlled by your email preferences
  • reply to your questions
  • provide to you existing and enhanced services related to your Bolstyr account
  • promote your Bolstyr account for greater discoverability
  • spotlight and celebrate creators
  • market Bolstyr products and services to you or to audiences like you based on your networks and common factors that others have with you, unless you opt out, as controlled by your email preferences
  • understand how you use the service, and create better tools for creators to serve members
  • conduct research and development to improve Bolstyr and develop future products
  • prevent fraud and abuse on Bolstyr
  • provide you with reasonable accommodation, if you notify us of a disability

Information We Share with Creators

By becoming a member of a creator, you agree to have the following information shared with that creator:

  • your name and email address, and other profile information you’ve provided
  • any messages you send creators through Bolstyr
  • your physical address, city, state, and country
  • your phone number, when you have signed up to support a creator who engages with you via text messages, when you are receiving a benefit that requires shipping, or when you have signed up for event notifications via text
  • all information about your pledge, including amount and start date, but not your full payment card information
  • some aggregated and anonymized data about how you use Bolstyr that cannot be linked back to you or to any individual user

Creators agree to the terms of our Data Processing Agreement (DPA) when they start their membership program. This DPA is called the Creator Privacy Promise. The Creator Privacy Promise is a creator’s promise to protect the privacy of their members during and beyond their Bolstyr relationship. You can view a copy of the (Creator privacy doc).

Information We Share with Third Parties

We never sell your information to third parties. We will only share data with third parties, other than with creators, under the following circumstances:

  • with your consent, to creators’ service providers, to deliver benefits, such as to ship packages to you. You should read these service providers’ privacy policies to see how they use and share your data.
  • with our service providers, who are companies that are contractually engaged with us to provide us with services, such as order fulfillment, email management, analyzing data trends, credit card processing, multi currency settlement solutions, increasing our brand awareness and user engagement with marketing initiatives, and fraud detection and prevention. These companies may have access to your data to perform their services and are obligated by contract to safeguard any of your data they receive from us to the same extent that Bolstyr protects it.
  • to protect the security or integrity of Bolstyr, and to protect the rights, property, or safety of Bolstyr, its employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process (e.g., subpoenas or warrants served on Bolstyr). If we are going to release your data, we will do our best to provide you promptly with notice by email, unless we are prohibited by law from doing so.
  • in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company receives your data. The promises in this privacy policy apply to any data transferred to a new entity.

Information Bolstyr Collects from Third-Party Apps

When you create a Bolstyr account, you can elect to connect your social account(s) (e.g. Twitter, Facebook, Google, YouTube, Twitch) with Bolstyr, and we will collect and store some social information from those platforms, such as:

  • follower or subscriber counts
  • post or upload counts
  • view, like, and comment counts

This social information allows us to provide you a better Bolstyr experience and helps guide future development of Bolstyr. We use this data to:

  • help creators and members find each other on Bolstyr
  • assess how to make creators more successful on Bolstyr
  • analyze and describe our business

Information We Share with the Public

The following information is publicly accessible:

  • your profile, and your social media links and location if you add that information
  • by default, the creators you support are publicly displayed. If you flag your account as private, we will not display the creators you support
  • any posts, likes, or comments you make
  • your aggregated or anonymized usage data in blog posts, press releases, or in other ways to share information about Bolstyr’s usage. Aggregated or anonymized data cannot be linked back to any individual Bolstyr user
  • monthly pledge value and goals that creators choose to make public
  • number of members

Your Preferences and Rights over Data

Marketing Activities

By agreeing to our terms of use, you expressly agree that Bolstyr may:

  • provide you with information about your service, service enhancements, or new Bolstyr products, while you are on our web site or using our apps.
  • send you messages regarding your existing service, or enhancements related to your existing service, when you are off our platform, via email, or via text, if you have signed up for a service or event notification that uses text messages.
  • send you messages related to services we provide which are separate from your existing service via email, from which you may opt out.
  • market Bolstyr to you and audiences similar to you based on your networks and common factors that others have with you, unless you opt out.
  • send you marketing emails or texts if you don’t have a Bolstyr account but have consented to receiving such messages, from which you may opt out.
  • ask for demographic information to spotlight and celebrate creators.
  • promote your account for greater discoverability.
  • ship physical items to you via mail as part of a promotional activity.

We will never sell your information to third parties for marketing purposes without your prior consent.

Accessing, Updating or Exporting the Information in Your Account

Deleting Your Account

You may self-initiate a deletion of your account directly. Please be aware that this is a final act and cannot be reversed. If you would like to transport your data, please be sure to download your data first, before you delete your account.

Verification of Requests

Users maintain password-protected accounts with Bolstyr. If you submit a request to exercise your privacy rights, you will be asked to verify the request by logging into your Bolstyr account. If we are unable to verify your request, then for your protection, we reserve the right to deny the request.

Compliance with EU Privacy Laws and Privacy Shield

Bolstyr is an international company that complies with the General Data Protection Regulation (GDPR). We act as Data Controllers, as defined under the GDPR, and process personal data based on our legitimate interests, and for contractual necessity in providing you the Service as described in “How We Use Your Information.” We also process and share personal information based on notification and users’ consent, which our users may revoke at any time. Bolstyr relies on various legal bases to lawfully execute international transfers of personal information, including the European Union Commission approved standard contract clauses. Bolstyr is responsible for the processing of personal information it receives or subsequently transfers to a third party acting as an agent on Bolstyr’s behalf. Bolstyr complies with the Privacy Shield Principles for all onward transfers of personal information, including the onward transfer liability provisions.

Exercising Your Data Rights

Users in certain locations may have certain rights under the General Data Protection Regulation (GDPR) or under the California Consumer Privacy Act (CCPA) regarding data that Bolstyr controls as a Data Controller as defined under the GDPR, including:

  • the right of access to their personal data,
  • the right to correct or rectify any inaccurate personal data,
  • the right to restrict or oppose the processing of personal data,
  • the right to erase or delete their personal data,
  • the right to personal data portability, and
  • the right to opt-out of the sale of personal information.

You can exercise rights over your data on Bolstyr in the following ways:

  • accessing, reviewing, modifying, and updating your data by logging into your account
  • viewing our privacy policy or viewing our data practices
  • opting out of marketing by emailing here – contact@bolstyr.io

If you are unable to log into your account and are unable to recover your account with a password reset in order to lodge your privacy request, then you may reach out to contact@bolstyr.io. We reserve the right to decline you access to or recovery of your account, at our discretion, to prevent an unauthorized takeover of your account.

Account Holders with Disabilities

Bolstyr is committed to accessibility for its account holders with disabilities. If you are having difficulty accessing your account, please email us at contact@bolstyr.io for assistance.

Establishing an Authorized Agent

You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government ID, and the authorized agent’s valid government ID. Please contact contact@bolstyr.io with your request. To protect your information from account takeover, we may decline access to or recovery of your account at our discretion.

Prohibition against Discrimination

We do not discriminate against users who exercise their privacy rights.

Our Data Retention Period

We retain your account information for ten years after your account is last active unless you delete, or you request us to delete, your account. We may continue to retain some information, even after you delete your account if we are required to do so in order to comply with various laws.

Security

The security of your personal information is important to us, and we follow industry standards to protect it. You can learn more on our (security policy) page.

Children

Bolstyr is not directed at children or services for those under the age of 18 and may not create an account or otherwise use Bolstyr.

Changes

We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site or sending you an email in advance of the changes coming into effect. Continuing to use Bolstyr after a change to this policy means you accept the new policy. If you have any questions, please email contact@bolstyr.io

 

Effective immediately for existing users and users joining Bolstyr on or after March 01, 2022.